The day we got paid $5k for a cake...

We have multiple avenues for customers to make payment for their cakes these days. This includes PayNow, where we will provide our UEN# for customers to make the necessary transfer to our bank account. And this is increasingly becoming one of the most popular mode of payment for us. So imagine our surprise when we woke up this morning to find a payment of $5,564 received overnight for a cake order. Yes, our cakes are not known to be cheap. And a fact that we readily acknowledged. But they are not that expensive either! Apparently the customer had ordered a 500g cake with customized message. Instead of $55.64, she had transferred 100x the amount to us. We immediately did the right thing of course. Contacted the customer to inform her of the error and that we will refund the balance (excess) amount back to her this morning. From her "oh my goodness" reply, we reckoned she was still unaware that she had possibly paid for the most expensive 500g cake in the world!

We may all laugh about this after the fact. But it can happen to anyone in our electronic payment age. In fact, we had done the same before. And fortunately for us, our supplier was equally honest. So here's a gentle reminder (to one and all, including ourselves) to be extra vigilant when making money transfers. Do not do so under poor lighting, or without your glasses. Because a missing "decimal point" may cause quite a bit of anxiety after, or financial damage even...

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